Fixed Line
Public Switched Telephone Network
Are traditional/ standard phone lines generally known to be the most common phone line in the average house or small retail office, PSTN lines offer one call in or out at a time and can have the likes of you ADSL (Internet) linked to it. Classed as old analogue technology but still does the job for most businesses today.
PSTN lines are used for the following:
- Phone calls
- Delivering ADSL (Internet Services)
- Used for Security Alarms and Fire alarms.
ISDN Lines
Integrated Services Digital Network
This is the next level up from PSTN and is the standard for digital phone lines. The benefits of having an ISDN service is ISDN lines will deliver simultaneous calls on the same phone number and are generally suited to businesses. Small business would have ISDN 2 services whereas larger business may have or require more lines such as ISDN 10/20 or 30 Lines.
ISDN lines keep customer voice and data traffic separate.
Did you know that you could reduce ongoing expenses by changing services?
SIP
VoIP & SIP Trunking
SIP is where traditional phone calls are run over your internet or a network connection. SIP connections are generally allot cheaper than traditional PSTN or ISDN services. The level of technology re IP handsets combined with much larger/ cheaper/ networks connections means having a SIP voice solution these days is the way to go!
You will need to have a SIP/ NBN compatible phone system to take advantage of using SIP.
NBN
National Broadband Network
The internet is about to get a whole lot faster with Australia’s new national broadband network. This network unlocks the door to a faster, more reliable and affordable services that can take your business to new heights. The future is digital and the NBN will make you ready. Make sure you have a NBN compatible phone system, if not ask us how to get one!
Via out partner network we guarantee we can source you the best plans and pricing.
Would you like us to analyse your bill then present a range of options at a better price?
Inbound Services
13, 1300 & 1800 Numbers
13, 1300 or 1800 numbers are used when businesses want to offer their customers a better experience when dealing with them, these services give companies the flexibility to manage inbound call traffic on a professional level. Inbound services come with intelligent call routing and can be delivered to one or multiple answering points within your business and on a national basis also if required.
Great for sales and marketing campaigns also.
BCA can help transfer your existing inbound service onto a better deal or help you set up a brand new service.
